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Motivating elderly to use ICT for their well-being

As the world population ages, the demand for healthcare services rises. In response, there has been a growing trend toward integrating ICT (Information and Communication Technology) solutions into the healthcare industry, particularly in elderly care. However, elderly users often hesitate to adopt ICT solutions in their health management. This blog will discuss how to motivate elderly users to adopt ICT solutions and how it can lead to sustainable care and successful commercialization.

1. Identify the Needs of Elderly Users

The first step in motivating elderly users to adopt ICT solutions is identifying their needs. Many elderly users are uncomfortable with technology, so it is important to understand what they need from a healthcare perspective. For instance, elderly users may need assistance with medication management or monitoring their vital signs. You can develop ICT solutions that cater to their specific requirements by understanding their needs.

2. Develop User-Friendly ICT Solutions

Once you have identified the needs of elderly users, the next step is to develop user-friendly ICT solutions. These solutions should be easy to use and intuitive, with a simple interface that does not require advanced technical knowledge. It is also important to ensure that these solutions are accessible to those with disabilities, such as visual or hearing impairments.

3. Provide Training and Support

Elderly users may require training and support to use ICT solutions effectively. To ensure successful adoption, it is important to provide comprehensive training on how to use the ICT solutions. This can be done through online tutorials, manuals, or in-person training sessions. Additionally, ongoing support should be provided to address any questions or concerns that arise during use.

4. Emphasize the Benefits of ICT Solutions

Elderly users may hesitate to adopt ICT solutions due to a lack of understanding of the benefits. It is important to emphasize the advantages of using ICT solutions, such as improved health outcomes, increased accessibility to healthcare services, and the ability to manage their health from the comfort of their home. Providing case studies or testimonials from other elderly users who have successfully adopted ICT solutions can also effectively motivate users.

5. Offer Personalized Services

Elderly users may prefer personalized services that cater to their individual needs. Offering customized services can help to build trust and encourage adoption of ICT solutions. This can include customized healthcare plans, personalized reminders for medication management or healthcare appointments, or personalized coaching on healthy lifestyle choices.

In conclusion, motivating elderly users to adopt ICT solutions in their health management can lead to sustainable care and successful commercialization. By identifying the needs of elderly users, developing user-friendly ICT solutions, providing training and support, emphasizing the benefits of ICT solutions, and offering personalized services, elderly users can effectively manage their health and receive the care they need.


1. Mitzner, T. L., Boron, J. B., Fausset, C. B., Adams, A. E., Charness, N., Czaja, S. J., & Sharit, J. (2010). Older adults talk technology: Technology usage and attitudes. Computers in Human Behavior, 26(6), 1710-1721.

2. Wong, S. T., Cui, X., & Coulson, N. S. (2016). Exploring user experience and technology acceptance for a fall prevention system: Results from a randomized clinical trial and a living lab. BMC Geriatrics, 16(1), 1-11.

3. Aminpour, F., Martinez-Millana, A., & Fernandez-Llatas, C. (2017). Older people’s perceptions and attitudes regarding ICT use in healthcare services. Journal of medical systems, 41(6), 1-10.

4. Hsieh, H. L., & Kuo, Y. H. (2019). Factors influencing the adoption of smart healthcare wearable devices among elderly individuals. Journal of medical systems, 43(4), 1-13.

5. Lee, H. Y., & Chen, T. L. (2018). Exploring elderly users' acceptance of mobile health services. International Journal of environmental research and public health, 15(5), 1-15.

6. Sultana, A., Hossain, L., Ahmed, S., & Sultana, M. (2018). Understanding factors affecting the adoption of mHealth by the elderly: An extension of the UTAUT model. International journal of medical informatics, 114, 66-74.


About Aceso

ACESO is a patient-centric solution for smart and sustainable healthcare, employing a co-creative approach to realize integrated health and oral-care platform in which intelligent devices use data analytics for adaptable health and well-being. ACESO will monitor parameters related to physical health (blood pressure, glucose, heart rate, oxygen saturation, etc.), activity, sleep, and oral hygiene integrative, providing primary users with personalized and adaptive feedback extracted by the underlying artificial intelligence engine. A patient-centric approach involving users in maintaining their health will bring clear benefits for the elderly and caregivers. AAL funds Aceso. More about Aceso...

About AAL

Active Assisted Living Programme

Aging Well in the Digital World - is a funding program that aims to create a better quality of life for older people and strengthen industrial opportunities in healthy aging technology and innovation. More about AAL.

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